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ELECTRONIC PRESCRIPTIONS SERVICE (EPS) in Dalton, London

17 Jun 2020

ELECTRONIC PRESCRIPTIONS SERVICE (EPS) in Dalton, London

A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is an NHS Service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from meaning you save time by making less trips to your GP. We offer EPS service here at Kingsland Pharmacy in Dalston, London 

What does this mean for you?

 

  • ou collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

CHOOSING A PHARMACY OR OTHER DISPENSER

If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.

You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice. 

You will not have to collect a paper repeat prescription from your GP practice.

CANCELLING OR CHANGING YOUR CHOICE OF PHARMACIST OR DISPENSER

You can change or cancel your choice of dispenser at any time. Simply speak to your GP or pharmacist before you order your next prescription. 

You should allow time for the update to take place to avoid your next prescription being sent to the wrong place.

WHAT CAN I DO IF I'M UNHAPPY WITH THE PROCESS?

You should be provided with information about electronic prescriptions and give your consent before your choice of dispenser is recorded.

If you're unhappy with your experience, you can complain to the dispenser, your GP practice or your local clinical commissioning group (CCG).

Find out more about the NHS complaints procedure

WHO CAN SEE MY PRESCRIPTION?

Electronic prescriptions are reliable, secure and confidential. 

Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that used to see your paper prescription.

They'll also be able to see whether you have chosen more than 1 dispenser and can check where your prescriptions will be sent to.

If you're on repeat prescriptions, dispensers will also see all of the items on your re-order slip.

Need help call our pharmacy to discuss!